We are seeking a highly skilled and experienced Cisco Meraki Architect to join our team and lead the delivery of managed services for Cisco Meraki switches, Wi-Fi access points (APs), and SD-WAN solutions. As a Meraki Architect, you will play a crucial role in designing, implementing, and managing network infrastructures for our clients, ensuring the highest level of performance, security, and reliability.
Responsibilities:
- Solution Design and Architecture:
- Develop comprehensive and scalable network architecture solutions based on Cisco Meraki switches, Wi-Fi APs, and SD-WAN technologies.
- Work closely with clients to understand their business requirements and design tailored Meraki-based solutions that meet their needs.
- Implementation and Deployment:
- Lead the deployment and configuration of Cisco Meraki switches, Wi-Fi APs, and SD-WAN solutions.
- Collaborate with cross-functional teams to ensure seamless integration of Meraki solutions into existing network environments.
- Managed Services:
- Provide ongoing monitoring, maintenance, and support for Cisco Meraki deployments.
- Proactively identify and address potential issues to ensure optimal performance and uptime.
- Implement best practices for security, compliance, and performance optimization.
Technical Expertise:
- Stay current with industry trends, emerging technologies, and Cisco Meraki updates.
- Serve as the subject matter expert for Meraki-related technologies, providing guidance to internal teams and clients.
Documentation and Training:
- Create and maintain detailed documentation for Meraki configurations, network designs, and troubleshooting procedures.
- Conduct training sessions for internal staff and clients on Meraki technologies.
Customer Relationship Management:
- Foster strong relationships with clients by providing exceptional service and support.
- Collaborate with clients to understand their evolving needs and recommend improvements or expansions to their Meraki-based solutions.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Cisco Certified Network Professional (CCNP) or equivalent certification.
- Proven experience in designing, implementing, and managing Cisco Meraki switches, WiFi APs, and SD-WAN solutions.
- Strong knowledge of networking protocols, security principles, and best practices.
- Excellent troubleshooting and problem-solving skills.
- Effective communication and interpersonal skills.
- Experience in a managed services environment is a plus.